Decks Pte Ltd
Decks Pte Ltd is a fashion retailer for U.S. Polo Assn, Surfers Paradise and Island Shop. In total, the company has 41 outlets and shops across Singapore under the three brands.

For retail stores, manpower and customer service are the top areas of concerns. Recognising this, Decks was on the lookout for technology which could improve productivity and service standards.

The company adopted the RFID-based Inventory Management and Tracking System from SIMTech. The customized RFID inventory management solution significantly reduced the stock management process by 2,370 hours and achieved $27,000 in cost savings per month. The accuracy of the information obtained has also increased to 99.8 percent.

With the ready-go-solutions, the company was able to test new technologies in a low risk manner and scale up the technology deployment to more retail stores. These technologies have helped Decks Pte Ltd to gain a competitive edge in the market through improved productivity, customer service. The staff are also happy with the technology adoption as it has simplified their work processes.

Source: A*STAR iSME Newsletter 7th Edition, November 2015