This course lets participants effectively and mindfully sell engineering and maintenance services to
third parties or positively influence the development of in-house maintenance operations.
The proposed approach to selling is based on the concept of customer value which is aimed at teams and is process-based. The process has been extensively and successfully tested in practice in the industry. It considers customer selection, pursuit preparation, customer meeting management, and pursuit management.
Extensive experience in the engineering and services market makes it very clear: engineering and maintenance services salespeople need advanced sales training to be successful in their roles. This is because without this training:
All of these are problems that demand solutions, but they are also opportunities. This course will help participants capitalise on this opportunity and support them in the process.
The course aims at applying the following proven and effective selling approaches to engineering and maintenance services:
The programme targets participants:
Our webinar was held on 6 July 2021 to offer an introduction to this course. You can also watch our webinar's video recording at our YouTube webpage.
The programme employs the Learn-Practise-Implement™ (LPI™) pedagogy, where fundamental knowledge and principles taught will be reinforced with hands-on practices.
Please register for this course under 1. Others > 2. Selling Engineering and Maintenance Services in the online registration form.
Participants will be awarded with a Certificate of Attendance (COA) by ARTC if they meet the following criteria:
Please note that fees and funding amount are subject to change.
¹ Under the Enhanced Training Support for Small & Medium Enterprises (SMEs) scheme (ETSS), subject to eligibility criteria.
² Under the SkillsFuture Mid-Career Enhanced Subsidy (MCES) for employer-sponsored and self-sponsored Singapore Citizens aged 40 years old and above.
Singaporeans aged 25 years old and above are eligible for SkillsFuture Credit which can be used to offset course fees (for self-sponsored registrations only). For more information on the SkillsFuture funding schemes you are eligible for, please visit www.ssg.gov.sg