Selling Engineering and Maintenance Services* (16 hours)

Banner_Influencing in Engineering and Maintenance Services or Selling Maintenance Services
*This is a non-WSQ module.
This module is also referred as "Influencing in Engineering and Maintenance Services". 

This course lets participants effectively and mindfully sell engineering and maintenance services to third parties or positively influence the development of in-house maintenance operations.

The proposed approach to selling is based on the concept of customer value which is aimed at teams and is process-based. The process has been extensively and successfully tested in practice in the industry. It considers customer selection, pursuit preparation, customer meeting management, and pursuit management.

Extensive experience in the engineering and services market makes it very clear: engineering and maintenance services salespeople need advanced sales training to be successful in their roles. This is because without this training:

  • their competence is typically limited to selling spare parts and consumables.
  • they are usually not able to develop a value proposition and present it effectively to customers. These value propositions drive winning pursuits.
  • they are rarely able to sell as a team.

All of these are problems that demand solutions, but they are also opportunities. This course will help participants capitalise on this opportunity and support them in the process.

About the Programme

The course aims at applying the following proven and effective selling approaches to engineering and maintenance services:

  • value-based selling;
  • selling as a team; and
  • process-based selling techniques.

Who Should Attend

The programme targets participants:

  • from organisations, including SMEs, who provide industrial maintenance and engineering services.
  • who are keen to understand the Engineering and Maintenance services market.
  • who want to understand the importance of engineering and maintenance services for their customers.
  • who are bringing value-based selling to the salespeople in the company.
  • doing sales in applying a systematic and proven service sales-process.
  • who want to enable their salespeople to select customers.
  • who enable their salespeople to systematically prepare pursuits for successful execution.
  • who are sales individuals seeking capability improvement in engineering and maintenance services.



Webinar

Our webinar was held on 6 July 2021 to offer an introduction to this course. You can also watch our webinar's video recording at our YouTube webpage.
watch playback




Course Outline

Course Outline

The programme employs the Learn-Practise-Implement™ (LPI™) pedagogy, where fundamental knowledge and principles taught will be reinforced with hands-on practices.

Influencing in Engineering and Maintenance Services or Selling Maintenance Services_Outline



Brochure and Registration

Selling Engineering And Maintenance Services

download brochureapply now

Please register for this course under 1. Modular Programmes > 2. Others > 3. Selling Engineering and Maintenance Services in the online registration form.

Upon Completion of This Course

UPON COMPLETION

Participants will be awarded with a Certificate of Attendance (COA) by ARTC if they meet the following criteria:

  • Achieve at least 75% course attendance;
  • Take all assessments; and
  • Pass the course.

Pre-Requisites, Full and Nett Course Fees

Pre-Requisites

  • Applicants should possess a degree in any discipline or a diploma with a minimum of 3 years of related working experience.
  • Applicants who do not have the required academic qualifications are still welcome to apply, but shortlisted candidates may be required to attend an interview for special approval.
  • Proficiency in written and spoken English.

Full Course Fee

The full course fee for this module is $1,000 before funding and prevailing GST.

Nett Course Fee

International
Participants
Singapore Citizens
(39 yrs old or younger), SPRs or LTVP+ Holders
Singapore Citizens
(40 yrs or older)²
Enhanced Training Support
for SMEs¹
$1,070 $321 $121
$121
All fees are inclusive of prevailing GST.

Please note that fees and funding amount are subject to change.

  • Long Term Visit Pass Plus (LTVP+) Holders
    The LTVP+ scheme applies to lawful foreign spouses of Singapore Citizens with (i) at least one Singapore Citizen child or are expecting one from the marriage, or at least three years of marriage, and (ii) where the Singapore Citizen sponsor is able to support the family.

    All LTVP+ holders can be identified with their green visit pass cards, with the word ‘PLUS’ printed on the back of the card.
  • Singaporeans aged 25 years old and above are eligible for SkillsFuture Credit which can be used to offset course fees (for self-sponsored registrations only).

    For more information on the SkillsFuture funding schemes you are eligible for, please visit www.ssg.gov.sg




    How course fees are calculated

    Fees Breakdown



    Contact Us




    Brochure and Registration

    Selling Engineering And Maintenance Services

    download brochureapply now

    Please register for this course under 1. Modular Programmes > 2. Others > 3. Selling Engineering and Maintenance Services in the online registration form.




    Schedule

    Module
    Skills Course Reference Number  Training Period
    (Click on dates to view brochure)

    Registration Status
    Selling Engineering and Maintenance Services (16 hours)



    Sessions
    FD
    : Full Day  AM
    : Morning PM
    : Afternoon EVE
    : Evening