IHPC develops linguistic processing tools that could help businesses and governments to gauge public sentiments through social media

IHPC's research capabilities in social intelligence and sentiment analysis were featured in TODAY. The article, titled "A*STAR working on tools to analyse public sentiments on social media", highlighted that A*STAR has developed linguistic processing tools that could help businesses and governments to gauge public sentiments, by collecting and analysing information from tons of social media posts. 

Dr Yang Yinping, senior scientist at IHPC's Social and Cognitive Computing department, was quoted. She explained that sentiment analysis can help organisations and governments understand people's feelings expressed through social media.