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RESOURCE SCHEDULING FOR SERVICE INDUSTRIES* (16 HOURS)

Resource Scheduling
*This is a non-WSQ module.

Resource scheduling is integral to the service industry in maintaining efficient use of resources and minimising hiring costs and manpower downtime. Without the right expertise or a good resource scheduling system, planners have difficulty accounting for the complex scheduling requirements across many tasks and manpower. This leads to errors like double allocation of the same resource or a wrong assignment of resource to a task.

Resource should be scheduled in a manner where the level for each skill is suitable for the work function. This will avoid frequent changes of staff and reduce assignment changes, while also fulfilling all the needs of the work’s demands. By capturing the wide-ranging constraints of the service industry’s dynamic nature, a resource scheduling system will be able to maximise the amount of resources at hand.

About the Programme

This course is specifically designed to provide hands-on training in the area of resource scheduling for participants in the service industries. Resources to be scheduled may include Manpower (engineer/technician, lecturer/trainer, service staff, etc) and/or Equipment (crane/elevator, classroom, centre, etc). The training focuses on hands-on modelling of the participants’ existing resource scheduling practices into SIMTech’s Manpower Scheduling System (MSS) software.

Participants get to gain fundamental knowledge and skills to:

  • Understand the detailed functional components of a Resource Scheduling Model
  • Perform hands-on modelling of the participant’s current resource scheduling practices using SIMTech’s MSS software
  • Adopt best practices for resource scheduling through model refinement  
  • Analyse the generated resource schedule and perform ‘What-If’ analysis



Course Outline
Upon Completion of This Course



Pre-Requisites and Nett Course Fee



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Brochure and Registration

Resource Scheduling for Service Industries

Please register for this course under 1. Modular Programmes > 2. Resource Scheduling for Service Industries in the online registration form.

Note: Received registrations are placed on the waiting list for the next upcoming intake if the current intake is full or there is no available course schedule.



Schedule

Module
Skills Course Reference NumberTraining Period 
(Click on dates to view schedule)
Registration Status
Resource Scheduling For Service Industries (16 hours)TGS-2020504621


Sessions
FD : Full Day  AM : Morning PM : Afternoon EVE : Evening