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Digitalisation of Business Process Workflow* (16 HOURS)

Digitalisation of Business Pocess Workflow
*This is a non-WSQ module.

Introduction

With the increasing emphasis of Digital Transformation and productivity improvement for local enterprises, this course is designed to meet the national objectives of providing skills training for process and productivity improvement aiming at Professionals, Managers, Executives and Technicians (PMETs). These PMETs will have to constantly update their skills, knowledge, soft and technical expertise to stay competitive.

Effective workflow design and conversion to a digitalise application workflow using the SIMTech Digital Workflow Automation products for testing of the candidates’ processes will be a very good learning experience for the students taking up this course. Participants would learn various modeling technique and what is possible in a digital workflow environment.

about the programme

In this programme, participants would gain a holistic understanding of the digitalisation of manual processes and its potential productivity improvement in the daily operational activities, including the reduction of manual tracking of processes and time saving from automating the reporting of process performance.

Expected learnings by participants:

  • Document the manual work processes into a digital model so that this could be translated into a digital workflow
  • Perform hands-on modelling of the participant’s current manual work processes, with the guidance from our Digital Workflow automaton experts
  • Adopt best practices for workflow process documentation through modelling and refinement after testing and review with end-users

Who Should Attend

The programme is highly relevant for professionals working in organisations including local SMEs from the manufacturing, logistics, marine, process, food, retail etc. It is also recommended to personnel from IT, non-IT, and Operations who are seeking capability enhancement in the workflow digitalisation of the manual processes.

What our trainees say

ASTAR_Icon_Business-19

The course prepares me to convert the existing hectic paperwork into digitalisation. It also reduces the need to move around getting approval needs as it is all digitalised. The training and practise moved my thoughts of advancing the existing work mythology to a new digital level.

Mr James Liew,
Participant from Aug 2024 intake

ASTAR_Icon_Business-19

The course instructors and materials were all well-prepared and were instrumental in providing a good learning experience to me. Similarly, the applications shown in the training are useful yet simple to use and will surely aid companies embarking on their digitalisation journey.

Mr James Tan,
Participant from Aug 2024 intake

Our Success Story

Find out how this organisation has benefitted from our partnership in implementing a Digital Workflow Automation System.

Course Outline

COURSE OUTLINE

The programme employs the Learn-Practise-Implement™ (LPI™) pedagogy, where fundamental knowledge and principles taught will be reinforced with hands-on practices.

Key focus areas or applications:

  • Concept of process tracking
  • User roles and user interfaces
  • Key functional building blocks
  • Practice building workflows
  • Analyse current manual form process
  • Create digital form templates
  • Upload digital form templates
  • Practice building digital forms

Upon Completion of This Course

UPON COMPLETION OF THIS COURSE

Participants will be awarded with a Certificate of Attendance (COA) by SIMTech and/or ARTC if they meet the following criteria:

  • Achieve at least 75% course attendance;
  • Take all assessments; and
  • Pass the course.

Note: Trainees will have to bear the full courses fee upon failure to meet either one of the criteria.

Pre-Requisites, Full and Nett Course Fees

Pre-Requisites

  • Applicants should possess a degree in any discipline or a diploma with a minimum of 3 years of related working experience.
  • Applicants who do not have the required academic qualifications are still welcome to apply, but shortlisted candidates may be required to attend an interview for special approval.
  • Proficiency in written and spoken English.

Full Course Fee

The full course fee for this course is $1,600 before funding and prevailing GST.

Nett Course Fee

International
Participants		Singapore Citizens aged 39 years and below, Singapore Permanent Residents and LTVP+ Holders
Employer-sponsored and self-sponsored Singapore Citizens aged 40 years and above (MCES) ²SME-sponsored local employees (i.e Singapore Citizens, Singapore Permanent Residents and LTVP+ Holders) (ETSS) ¹
$1,744
$523.20$203.20$203.20
All fees are inclusive of GST 9%.
Please note that fees and funding amount are subject to change.

LONG TERM VISIT PASS PLUS (LTVP+) HOLDERS

  • The LTVP+ scheme applies to lawful foreign spouses of Singapore Citizens with (i) at least one Singapore Citizen child or are expecting one from the marriage, or at least three years of marriage, and (ii) where the Singapore Citizen sponsor is able to support the family.
  •  All LTVP+ holders can be identified with their green visit pass cards, with the word ‘PLUS’ printed on the back of the card.

ENHANCED TRAINING SUPPORT FOR SMALL & MEDIUM ENTERPRISE (SMEs) SCHEME (ETSS)

SMEs that meet all of the following eligibility criteria:

  • Registered or incorporated in Singapore
  • Employment size of not more than 200 or with annual sales turnover of not more than $100 million

SME-sponsored Trainees:

  • Must be Singapore Citizens or Singapore Permanent Residents.
  • Courses have to be fully paid for by the employer.
  • Trainee is not a full-time national serviceman. 

Further Info: This scheme is intended for all organisations, including non-business entities not registered with ACRA e.g. VWOs, societies, etc. Only ministries, statutory boards, and other government agencies are NOT eligible under Enhanced Training Support for SMEs Scheme. Sole proprietorships which meet all of the above criteria are also eligible.

SKILLSFUTURE MID-CAREER ENHANCED SUBSIDY (MCES)

SkillsFuture Credit

For more information on the SkillsFuture funding schemes you are eligible for, please visit www.skillsfuture.gov.sg
Note:

How course fees are calculated

TYPECATEGORY OF INDIVIDUALS
International Participants Singapore Citizens aged 39 years and below, Singapore Permanent Residents and LTVP+ HoldersEmployer-sponsored and self-sponsored Singapore Citizens aged 40 years and aboveSME-sponsored local employees (i.e Singapore Citizens, Singapore Permanent Residents and LTVP+ Holders)
FUNDING SOURCE
 Not applicable for SkillsFuture FundingSkillsFuture Funding (Baseline)SkillsFuture Mid-career Enhanced Subsidy (MCES) ²SkillsFuture Enhanced Training Support for SMEs (ETSS) ¹
Full Course Fee$1,600 $1,600 $1,600 $1,600 
SkillsFuture FundingNot Applicable  ($1,120)($1,440)($1,440)
Nett Course Fee$1,600$480 $160$160
GST 9%
$144 $43.20* $43.20* $43.20*
Total Nett Course Fee Payable to Training Provider$1,744$523.20 $203.20 $203.20
* Based on 30% of Full Course Fee

About the trainers

Mr Teng Wei Yuen

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Mr Teng Wei Yuen is a Lead Research Engineer with A*STAR ARTC’s Digital Supply Chain Group. He is responsible for overseeing the end-to-end order fulfilment section and specialises in emerging technologies, including blockchain, AI, cloud technology, and mobile app development. Mr Teng holds a Master of Science degree in Electrical Engineering from the National University of Singapore (NUS) and has played a crucial role in developing digital solutions such as eDataLogger and the Digital Workflow Automation system. These innovative solutions have been successfully implemented in over 90 local companies, resulting in significant productivity enhancements through streamlined forms and workflow processes.

Ms Nang Hsu Hlaing Mon

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Ms Nang Hsu Hlaing Mon is a Lead Research Engineer with A*STAR ARTC’s Digital Supply Chain Group. She has a strong background in driving digital workflow innovation processes across diverse sectors, including construction, logistics, supply chain, oil & gas, electronics, print & media, F&B, marine, education, chemical, retail, and service. She specializes in researching Digital Transformation within Workflow Management Systems and integrating it with real-time automation processes. Ms Nang is known for her deep industry knowledge and ability to translate complex technical concepts into practical, actionable insights in IT processes and application implementations.

Contact Us

  • For technical enquiries, please contact:

Mr TENG Wei Yuen,
Email: wei_yuen@ARTC.a-star.edu.sg

  • For general enquiries, please contact:

Mr Alex TAY,
Email: alex_tay@SIMTech.a-star.edu.sg

Registration

Sign up now
  • Please register for this course through our Course Registration Form for Public Classes.
  • For the first question, please select "Modular Programmes (Standalone Modules)".
  • Applicants will be placed on our waiting list if the course does not have an upcoming scheduled intake.
  • Once the next intake is confirmed to commence, SIMTech will contact the applicants to share the class information.

Schedule

Module
Skills Course Reference Number Next Intake(s)'s Training Period
(Click on the dates to view its schedules)		Registration Status
  • Digitalisation of Business Process Workflow (16 hours)
TGS-2021010070
FD 24 & 31 Jul 2025
SIGN UP Now

Note: SIMTech and ARTC reserve the right to change the class/schedule/course fee or any details about the course without prior notice to the participants.

Announcement:

  • From 1 Oct 2023, attendance-taking for SkillsFuture Singapore (SSG)'s funded courses must be done digitally via the Singpass App. More information may be viewed here.
Sessions
FD: Full day
AM: Morning
PM: Afternoon
EVE: Evening

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